FAQs

Alstonvale, Alstonville, Ballina, Bangalow, Bexhill, Blakebrook, Broken Head, Brooklet, Booerie Creek, Booyong, Bungabbee, Byron Bay, Caniaba, Chilcotts Grass, Clunes, Coopers Shoot, Coorabell, Corndale, Cumbalum, Dalwood, Dorroughby, Dunoon, East Ballina, East Lismore, Eltham, Ewingsdale, Federal, Fernleigh, Girards Hill, Goolmangar, Goonellabah, Goonengerry, Howards Grass, Knockrow, Lagoon Grass, Lennox Head, Lindendale Lismore, Lismore Height, Loftville, Lynwood, McKees Hill, McLeans Ridges, McLeods Shoot, Modanville, Monaltrie, Myocum, Nashua, Newrybar, North Lismore, Numulgi, Pearces Creek, Pimlico, Possum Creek, Repentance Creek, Richmond Hill, Rosebank, Rous, Rous Mill, Ruthvan, Skennars Head, Skinners Shoot, South Gundurimba, South Lismore, Suffolk Park, Talofa, Teven, Tintenbar, Tregeagle, Tucki Tucki, Tuckombil, Tullera, Tuncester, Tuckurimba, Tyagarah, Uralba, Wardell, West Ballina and Wyrallah.

Our tankers carry a maximum of 13,000 litres of potable water per load. If you require multiple loads please speak with one of our friendly team.

Water Please accepts cash on delivery with a tax receipt provided or EFT prior to delivery. When completing an EFT Transfer into our account using your online banking system please use the following details:

Bank: BCU
Accont Name: Water Please
BSB Number: 533 000
Account Number: 270 830 (s11 for BCU account holders)
Reference: Invoice number provided at the time of order

Cheque and invoice payments are available to pre-approved customers. Please speak with one of our friendly team at the time of order.

This depends on the size of your tank and how much water you currently have in it. The standard size tanks we fill are:

3,000 Gallon = 13,500 litres
4,000 Gallon = 18,000 litres
5,000 Gallon = 22,500 litres

We understand that everyone has busy lives these days. That’s why we can deliver to your property without you there. If you will not be on site, please ensure that clear and specific delivery instructions have been provided for the driver and payment has been made.

Usual delivery can be made within 24 hours. However, the industry annually has a peak season toward the end of winter and into spring, which can delay delivery times for up to 3 weeks. At this time of the year it is highly advised that you regularly monitor your water levels and book deliveries well in advance.